sc999 Privacy Policy
Find out how your personal information is collected, stored, and protected on the sc999 platform — full details here.
This Privacy Policy ("Policy") applies to all services, websites, and mobile applications of the sc999 platform. By using sc999's services, you consent to the data processing practices described in this Policy. Please read this Policy carefully.
sc999 places the highest importance on user privacy. We believe that protecting each user's personal information is our core responsibility. In this Privacy Policy, we explain in detail what types of information we collect, how that information is used, who it may be shared with, and what measures we take to protect your information.
What Information We Collect
We collect various types of information to operate the sc999 platform. This information is used to improve our service quality, meet legal obligations, and ensure the security of your account.
Personal Identification Information
Information collected during account registration:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for age verification)
- Current address
Financial Transaction Information
Information related to deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal dates and times
Technical Information
Information automatically collected about your device and connection:
- IP address
- Device type and operating system
- Browser type and version
- Cookie and session data
- Login time, date, and location
Gaming Activity Information
Information about your activity on the platform:
- Game play history
- Bet amounts and results
- Bonus usage details
- Time spent on the platform
- Preferred game categories
How Your Information Is Used
sc999 uses collected information only for specific and legitimate purposes. We process your information for the following reasons:
2.1 Service Delivery and Operations
- Account creation and management
- Processing deposits and withdrawals
- Ensuring smooth operation of gaming services
- Providing bonuses and promotions
- Delivering customer support
2.2 Security and Fraud Prevention
- Account verification and age confirmation
- Detecting suspicious activity
- Preventing unauthorized access
- Complying with anti-money laundering laws
2.3 Responsible Gaming
- Monitoring gaming patterns
- Identifying problematic gaming behavior
- Maintaining self-exclusion features
- Assisting with setting gaming limits
2.4 Service Improvement and Communication
- Personalizing the platform experience
- Resolving technical issues
- Notifying you of important updates and changes
- Sending relevant promotional offers (subject to consent)
Sharing Information with Third Parties
sc999 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:
Payment Service Providers
bKash, Nagad, Rocket, Upay, and associated banking institutions are our payment partners. Only the minimum information necessary to complete your financial transactions is shared with these institutions. These institutions follow their own privacy policies and are bound by strict confidentiality agreements with us.
Legal Obligations
We may be required to share information with relevant authorities to comply with court orders, government directives, or applicable laws. In such cases, we provide only the information that is legally required.
Technology Service Providers
Technology service providers that assist in operating our platform (such as server hosting and security analysis) may access limited information — only within the scope of their designated tasks.
Important: We never sell your information to advertisers, third-party marketers, or any other gaming operators.
Cookies and Tracking Technology
The sc999 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve our service quality.
Essential Cookies
These cookies are necessary for the core functions of the platform. They are used to maintain login sessions, perform security checks, and keep core gaming features active. Disabling these cookies will prevent the platform from working properly.
Functional Cookies
These cookies remember your preferences and settings — such as your selected language, theme, or gaming limits. They make your experience more convenient. You can disable these cookies if you wish, but some features will be lost.
Analytical Cookies
These cookies help us analyze platform usage patterns, which we use as a basis for improving our service quality. The data collected is aggregate and does not directly identify any individual.
You can manage cookies by changing your browser settings. However, please note that disabling certain cookies may cause some important sc999 features to not work properly.
Data Security Measures
sc999 follows industry-standard technology and processes to protect your personal and financial information. Our security framework includes:
SSL Encryption
All data transfers between you and our servers are protected by SSL/TLS encryption.
Two-Step Verification
Two-step verification applies to sensitive actions (especially during withdrawals).
Secure Servers
Our data is stored in secure data centers and backed up regularly.
Continuous Monitoring
Our systems are monitored around the clock to detect suspicious activity.
Keep your password and login details confidential. No sc999 staff member will ever ask you for your password. If anyone does, notify our support team immediately.
Data Retention Period
sc999 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- Active account: All relevant information is retained for as long as your account remains active.
- After account closure: Financial transaction information may be retained for a set period after account closure to meet legal obligations.
- Cookie data: Generally retained for 30 days to 1 year, depending on the type of cookie.
- Dispute resolution data: Relevant information is retained for the duration of any legal dispute.
After the designated period, your information is securely deleted or anonymized in a way that it can no longer be linked to any specific individual.
Your Rights Over Your Information
Every user registered on the sc999 platform has the following rights over their own personal information:
Right of Access
You can find out at any time what information we hold about you. Upon request, we will provide you with a copy of the stored information.
Right to Rectification
If any of your information is incorrect or incomplete, let our support team know. We will correct that information as quickly as possible.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may be legally required to retain certain information.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will respect your objection and take appropriate action.
To exercise these rights, please contact our support team. We generally respond to your request within 30 business days.
Protection of Minors
sc999 strictly provides services only to individuals aged 21 and above. We do not knowingly collect personal information from minors. Age is verified during the registration process, and if we ever suspect that a user is under 21, that account is immediately suspended and the associated information is deleted.
To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to the Policy
sc999 reserves the right to update or amend this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:
- Displaying a clear notice on the website
- Sending a notification to your registered email
- Updating the "Last Updated" date at the top of the page
If you continue using sc999's services after a change, you will be considered to have consented to the revised Policy. We recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or complaints about the Privacy Policy, or if you wish to exercise your rights over your information, please contact us:
[email protected]
24/7 support available in Bengali
After receiving your privacy-related request, we usually respond within 30 business days. In complex cases this timeframe may be extended, but we will notify you accordingly.
To learn more about us, visit the About Us page. To learn about our terms of service, please read the Terms & Conditions page.